FAQs and announcements /iPhone and other mobile apps

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Topic (19) Comments Views
Why have you rolled back the old version of the master app? 1 1,037  by aditools
Why isn’t the "Locate Me" function working in my City Guide app? 0 2,247  by Raphael
Can I move my ‘stand alone’ apps that I bought via iTunes into my Lonely Planet Travel Guides ‘master app’? 0 1,781  by Raphael
Why don’t my in-app titles appear on my new device? 0 2,016  by Raphael
I’m not happy! How do I get my money back? 0 1,744  by Trent
Why has my POI Filter disappeared from my map? 0 1,011  by Trent
Why are my maps behaving strangely? 0 1,384  by Trent
Do I have to pay for upgrades? 0 2,089  by Trent
How do I get my apps on my new device? 0 1,659  by Trent
Who’s behind Lonely Planet iPhone apps? 0 3,079  by Trent
I've been charged twice for downloading something I’ve already paid for - how do I get my money back? 0 2,447  by Trent
Why does my Lonely Planet city guide app crash when I launch it? 0 1,688  by Raphael
When will you release new city guide app titles? 0 1,763  by Trent
I bought a City Guide or Phrasebook from the LP Travel Guides app (in-app purchase) and now there is a newer version showing as a stand-alone app in the app store – will my app be upgraded? 0 702  by Raphael
Why is the audio so quiet for my phrasebook app? 0 1,428  by Trent
Can I slow down or speed up the audio on my phrasebook? 0 764  by Trent
Will Lonely Planet produce more phrasebook titles for iPhone? 0 867  by Trent
What language phrasebook apps do you produce? 0 1,585  by Trent
Will Lonely Planet add more phrases to the phrasebooks? 0 925  by Trent