If you need help or have a complaint about any service you have purchased through Lonely Planet Bookings, it is best to first contact the provider directly. Their customer services teams are best placed to answer any questions you might have, and can deal with them directly for you.
You can find the contact details for each provider below, or alternatively you should check any confirmation mails you have received following your purchase.
We regularly evaluate our providers and are interested in hearing about your experiences with them. While we take no responsibility for the providers' services, your feedback will assist us in our ongoing assessment of their services.
Frequently asked questions:
Full booking conditions:
Viator Customer Care:
UK (0)20 3478 5933
Australia (0)2 8069 5885
Brazil (21) 3958 5513
International +1 (702) 648-5873
World Nomads Customer Service:
Contact information all local offices:
Visit the website:
or find the telephone number for your region or country:
Visit the website for a customer services representative in your region:
You can read through the help section of Skyscanner here: