I have a complaint about my stay in a property booked with Hostelworld on Lonely Planet

As we strive to provide a valuable accommodation recommendation and booking service to our users we take all complaints about properties listed on our site seriously.

To provide us with feedback or if you have a complaint about a specific property on our site, you can contact us directly via our feedback form on our website.

Please include the following information:

-       your name

-       the email address in which you made the booking

-       the name of the property

-       the reference number (Hostelworld) of your booking


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