What exactly is available in Guides?
Guides has over 8,000 expertly curated Guides to cities around the world covering over 350,000 sights.
The app is optimized to enable a great on-the-ground experience. It boasts a 'near-me' function, which shows you which sights are within easy reach of where you are and which sights are nearby to somewhere you plan on visiting.
The Guides app allows you to navigate easily with offline maps, save places with simple 'Bucket List' bookmarking and find the perfect activity with powerful filtering. And, as with all Lonely Planet content, it allows you to explore the world using expert-curated content including sights, highlights, details on places to eat, drink and shop as well as where to stay.
The Guides app also packs some handy features like a currency calculator, phrasebooks, transport information, neighborhood guides, filtering and search.
How do I download Guides?
To download Guides, please visit http://lonelyplanet.com/guides and click on the app store badge appropriate for your device.
What platforms does Guides work on?
Guides is available for Android and iOS.
Currently, we have no plan to produce versions of the app for other platforms due to lack of demand.
If you think there's another platform that we should support, please contact us at AppSupport@lonelyplanet.com and we'll be happy to consider it.
Are there any plans to make the app available in languages other than English?
There are currently no plans to make the app available in other languages. As with all aspects of the app, we’re listening to our users and will continue to work hard to make the best product possible.
Do I have to pay for the Guides app?
Subscriptions can be purchased with one month, 6 month or annual subscriptions. Five free previews of sights are available per month.
Subscriptions give you access to more than 8,000 cities and all the curated content, including 'Bucket Lists', offline maps and phrasebooks. Our writers are constantly updating the contents and our mobile team is regularly adding more cities to the Guides app so it will continue to grow.
Do I have to pay for upgrades?
The Lonely Planet Guides app re-launched with a paid subscription model in October 2019. All future upgrades to this version of our app will be free for subscribers.
Does the Guides app require in-app purchases?
The Guides app requires a subscription to access the contents of the city guides.
I purchased an eBook from lonelyplanet.com and can't find it in the app.
Lonely Planet eBooks are completely separate from Guides by Lonely Planet, our mobile app.
To troubleshoot any issues you may have having finding or using an eBook you've purchased, please see our dedicated eBook FAQs.
What has happened to the phrasebooks I've purchased?
With the release of the newest version of our Guides app in October 2019, including over 8,000 cities, phrasebooks and curated collections, this unfortunately means that access to your previously purchased phrasebooks via the old version is no longer possible.
How do I give feedback on the Guides app?
We'd love to hear any feedback you have for the Guides app. To share your thoughts with us, open the settings screen and tap 'Report Issue' or send us a message at AppSupport@lonelyplanet.com and someone from our team will be in touch.