Lonely Planet support
Travel Bookings
- How do I book a tour?
- What if I have a complaint about one of the services?
- What is Lonely Planet Travel Bookings?
- How do I make a booking?
- Who are your booking providers?
- Can you resend the confirmation email for my booking with Booking.com
Online Shop Orders
- Online Shop Terms & Conditions / Privacy policy
- Ordering & Payment
- Delivery information
- Digital ebook Guides: An Overview
- Digital ebook Guides: Downloading
- Special offers & promotions
eBooks
- What is an eBook?
- What is the difference between Lonely Planet eBooks and Lonely Planet mobile apps?
- What are the Digital Guides that are available for sale on lonelyplanet.com shop?
- What advantages do eBooks have over traditional print books?
- What features do Lonely Planet eBooks include?
- How do the maps work within Lonely Planet eBooks?
Your Business - Lonely Planet listings
- How do I get listed on the Lonely Planet website or in the guidebooks?
- What are the criteria to be listed by Lonely Planet?
- Do I need to pay to be listed by Lonely Planet?
- How do I update or correct my business/attraction details?
- I’ve been listed by Lonely Planet previously but now my review's been removed?
- Will I be listed by Lonely Planet?
Sending Feedback to Lonely Planet
- How do I send Lonely Planet guidebook feedback?
- What happens to my feedback once I send it to Lonely Planet?
- Will Lonely Planet publish my feedback in the next edition/on the website?
- When will my feedback be sent to Lonely Planet writers?
- What does Lonely Planet do with my personal details?
- Will you use my name in any Lonely Planet books?
Work With Lonely Planet
- How can I work with/for Lonely Planet?
- How do I become a Lonely Planet Writer?
- Do You Offer Work Experience/Internships?
- Can I Write a Website Article For Lonely Planet?
- Can I Contribute to Lonely Planet's Social Media?
- What is Pathfinders?
Lonely Planet Profiles
- What are Lonely Planet Profiles?
- How do I create a Lonely Planet account/profile?
- How do I sign in and/or sign out of Lonely Planet?
- What if I’m having issues with my profile or I can't can’t sign-in?
- I've forgotten my password
- How do I add, change, or remove a profile picture?
Lonely Planet Community - Thorn Tree
- What is Thorn Tree, anyway?
- What's new with Search?
- How does the Explore section work?
- How do I post on Thorn Tree?
- Is my post appropriate for Thorn Tree?
- How do I edit my Thorn Tree posts?
Mobile Apps
- Trips App Support
- Guides App Support
- What happened to the 'Amazing World Atlas' app?
- What happened to the TouristEye app?
- What happened to the 'Fast Talk' app?
- What happened to the 'Make My Day' app?
Lonely Planet Magazines
Lonely Planet's Newsletter
My Online Lonely Planet Badge
- What is a ‘Featured by’ Lonely Planet badge?
- Why was my business chosen to receive a 'Featured by' digital badge?
- Why hasn’t my business received a Lonely Planet badge?
- Why am I featured on the Lonely Planet website but not in the guidebooks?
- How do I report wrong information about my business on your site?
- Can I display the digital 'Featured by' badge elsewhere?