Lonely Planet support
Your Business - Lonely Planet listings
- How do I get listed on your website or in your guidebooks?
- What is the criteria to be recommended by Lonely Planet?
- Do I need to pay to be listed?
- How do I update or correct my business/attraction details?
- I’ve been listed previously but now my review's been removed?
- Will I be listed by Lonely Planet?
Online Shop
- Terms & conditions / Privacy policy
- Ordering & Payment
- Delivery information
- Digital ebook Guides: An Overview
- Digital ebook Guides: Downloading
- Special offers & promotions
Sending Feedback to Lonely Planet
- How do I send Lonely Planet guidebook feedback?
- What happens to my feedback once I send it to Lonely Planet?
- Will you publish my feedback in the next edition/on the website?
- When will my feedback be sent to your writers?
- What do you do with my personal details?
- Will you use my name in any Lonely Planet books?
Hotels & Hostels
- How do I make a booking?
- Who are your booking providers?
- Can you resend the confirmation email for my booking with Booking.com
- Where can I find the terms and conditions that apply to my booking with Booking.com?
- Where can I find more information about booking with Booking.com?
- I have a complaint about my stay in a property booked with Booking.com on Lonely Planet
Travel Bookings
Account administration
Thorn Tree Support
- How do I post to Thorn Tree?
- How do I edit my Thorn Tree posts?
- How do I reply to a post?
- Is my post appropriate for Thorn Tree?
- How do I subscribe to updates?
- Can I delete my posts?
Mobile Apps
- Trips App Support
- Guides App Support
- What happened to the 'Amazing World Atlas' app?
- What happened to the TouristEye app?
- What happened to the 'Fast Talk' app?
- What happened to the 'Make My Day' app?
eBooks
- What is an eBook?
- What is the difference between Lonely Planet eBooks and Lonely Planet mobile apps?
- What are the Digital Guides that are available for sale on lonelyplanet.com shop?
- What advantages do eBooks have over traditional print books?
- What features do Lonely Planet eBooks include?
- How do the maps work within Lonely Planet eBooks?
Magazines
Newsletter
My Online LP Badge
- What is a ‘Featured by’ Lonely Planet badge?
- Why was my business chosen to receive a 'Featured by' digital badge?
- Why hasn’t my business received a Lonely Planet badge?
- Why am I featured online but not in the guidebooks?
- How do I report wrong information about my business on your site?
- Can I display the digital 'Featured by' badge elsewhere?