Why am I featured on the Lonely Planet website but not in the guidebooks?

Our online listings are separate to our guidebook listings and one doesn’t necessarily reflect the other. Which businesses appear in our guidebooks is completely up to our trusted writers and they review their decisions every time a new edition is published.

If you received a letter saying your POI (point of interest / business) was included in a specific guidebook and it isn't - we apologise - this was an error. The POI will, however, exist on our online listings, guides app listings or possibly in other iterations of guidebooks within that region, such as our Pocket Guides.

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